Tire Discounters

My sister brought in her 2016 Camry for a punctured tire and had it fixed for 40 bucks. When the tpms light didn’t go away they told her there was a hole in her side wall and that she needed new tires. She bought two new tires from Walmart for 140 for me to install. When I took the car to the dealership I work at I double checked and found no leaks in the side wall and a broken tpms sensor. The tpms sensor costs $260 to replace at Toyota. They knew the tpms was broken and could not show me the hole in the tire when I went to pick up the car. They told her it was a pinhole and she wouldn’t be able to see it. It is unacceptable that they would try to gouge my sister like this.

It was a pleasure working with the team here at the Tire Discounters (Bethel Road) location! Had a balancing issue initially that was addressed a few times but in the end, the team at Tire Discounters recommend for my driving style I would be better suited for a premium tire. I was offered a large selection, was able to look at the tires available and given a very thorough explanation of the attributes of each tire design! Impressive customer service!! Outstanding product!! Thank you, Team, at Tire Discounters for listening to my feedback and working hard to ultimately resolve the issue and moreover winning a lifetime customer!! 2018 Hyundai Sonata, drives and handles like it's on rails!! ❤️🧡💛💚💙💜❤️🧡💛💚💙

I popped a tire on the way to work in the morning, I stopped in after work looking for options for replacement and availability. Doug and the crew were able to squeeze me in and promised to get my car back to me that night even if they had to stay over. I have been coming to this store for about 5 years and I am always very pleased with, the knowledge, ability, workmanship, and niceness of the whole team.

I would be remiss to not mention how they took care of me in a time of need and was able to take care of me in my time there. This place is getting a one star review from me because I needed to get a tire replaced because I had been using a spare. After the service was completed and they put the spare back I just double checked that everything was in order. The tire that was damaged on the outside but had a good rim was removed from my trunk without my knowledge or permission. When I saw this, I went back inside and asked for it back. A few moments later they bring what I believe is my tire and their mechanic puts back in my trunk personally. It wasn't until I was showing the damage of the tire to a family friend, that I noticed that they kept the rim. The only thing that was put in my trunk was the ripped off rubber that was no longer useful in any shape or form. I was trying to avoid this exact scenario because it's happened before. I can't seem to trust gaages and lead in good faith because a previous incident at another garage by a different company had my tennis racket stolen. I didn't say anything then but this is beyond me. Not only did they steal my tire that I was purposefully keeping, they took it without my pet.ission or knowledge and then after repeating back to me what I wanted they trick their customer by giving them back the trim which you can't do a thing with. In the future I'm not coming back to this location and I will urge everyone I see in the surrounding area to either do the same or be cognizant of this practice when they get a tire replacement. Again this review is highlighting everything that happened after my service. There was nothing wrong with the actual service.. all of my problems came as I was leaving. I hope this might help someone else to make a decision.